Privacy Policy

Last updated {{ date }}

Overview

Welcome to the privacy policy of BeyondX AI. To us, privacy means a website which doesn't collect a lot of data. It means you don’t have to worry that your data is being misused, misappropriated, or bought and sold in ways you’re not aware of. It means we’re not now, not ever, in the business of profiting from your data.

We care about your privacy and want to be upfront about how we treat your personal data: what we do collect, why we collect it, where it all goes, and for how long. So we wrote this privacy policy to explain it to you in the clearest, simplest way we know how.

In addition to this privacy policy, please read our Terms of Service which also applies to your use of the tools. It’s also where you can find any terms not directly defined in this policy.

And as always, if you have any questions or suggestions, give us a shout at cxsmicguy@beyondx.online. We’re all ears!

Definition

The following are terms that are frequently referred to in this privacy policy but not common in everyday language. We wanted to take a bit of extra time to explain them.

  • Personal Data: means any information that identifies or relates to a particular individual (often referred to as “personally identifiable information” or “PII”).

  • Data that is completely anonymized and cannot be linked with an individual user is NOT considered Personal Data.

  • Service Providers help us run our business and provide the Services to you. They may include:

  • Hosting, analytics, database, and communication providers, such as the authentication service we use to allow you to log into your account.

  • Support and customer service software providers, such as the software our team uses to communicate with you when you report a bug.

  • Security consultants who help us reduce security vulnerabilities in our software.

Service Providers are contractually required to only handle your data in ways that we specify, including being contractually prohibited from selling your data.

What We Collect

Here are the type of data we collect from you and how we use it.

When you use the site

  1. Personal Data
  • This includes your name, email, account password and phone number.
  • This data is collected directly from you, like when you sign up.
  1. Device data
  • Type of device and operating system used to access the Services
  • This data is collected when you use our website.
  1. Usage data
  • This includes the error logs which you encounter, tool responses and ai results.
  • This data is collected when you use our tools and playground.

We also use cookies to save your information on your browser and our service providers like Google analytics and supabase which we use for certain functions will also be used to give you better experience. When you reach out directly or otherwise choose to give us information

For instance, when you submit a bug report or request support, we’ll collect the information you share with us to help solve your problem. Specifically, if you submit a bug report, we’ll automatically collect the names of browser extensions you have installed in case they’re responsible for the issue you’re reporting.

Under what conditions would we share your personal data?

We never sell your data, and we’ll only share it in the following circumstances:

With our Service Providers, as needed to provide and improve the product. Service Providers are contractually required to only handle your data in ways that we specify, including being contractually prohibited from selling your data. If you ask us to. We’ll share your data when you directly authorise it to be shared or share it yourself. If needed to meet our legal requirements or safety measures, or to enforce legal rights. See “Why do we collect personal data?” below for more. If there’s a change in company ownership such as a merger, acquisition, or bankruptcy, your data may be transferred to the new controlling party. Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Why do we collect personal data?

In general, we collect personal data to provide and improve our product and Services. This includes data to make the Browser work (such as account information) or data to make the Browser better (such as Device or Product Usage Data). We also collect data to make sure we’re able to:

  • Protect against fraud, or implement additional security measures.
  • Correspond with you if you reach out with a bug report, support request, or general inquiry. We may also send you updates, product information, or other marketing communications.
  • Meet legal requirements, safety measures, and enforce legal rights. We’re required to comply with any legal process, law, or regulation that requests we disclose personal information we’ve collected, so long as we consider the request reasonable and lawful. This includes:
  • Enforcing our agreement terms or resolving disputes.
  • Protecting your rights, property, or safety, or that of any party that interacts with our product.

How do we store and protect your data?

We do our best to protect the Personal Data we collect from any unauthorised parties accessing, using, or sharing it, but it’s important to remember that no method of transmitting data over the internet or storing data is 100% secure. We also ask you to help us out with protecting your data. Easy steps include creating a strong password and limiting access to your device and account credentials.

We hold on to Personal Data for as long as you have an account with us or as otherwise necessary to provide you with our Services. We’ll only hang on to it for longer if needed to meet our legal requirements discussed above, or if it’s anonymized so that it can’t be linked to a specific user.

Are there age limits to who can use the product?

As noted in the Beta User Agreement, we do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at cxsmicguy@beyondx.online.

Changes to this Privacy Policy

We’re constantly trying to improve our product and services, so we may need to change this Privacy Policy from time to time. If we do, we’ll let you know by placing a notice on the app and on the The Browser Company website and/or contacting you directly, mostly likely via email.

If you opted not to receive legal notice emails (— we get it), or you haven’t given us your email in the first place, the updated policy will still apply. We’ll do our best to get these updates in front of you, however, the ball’s ultimately in your court to read and understand them. If you continue to use the product we’ll assume the updates are good with you. Of course, give us a shout if there’s anything that needs further explaining.

How can you contact us?

You may use the following information to contact our Data Protection Team.